Contact Us

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Important Phone Numbers

  • Main Number: 252-206-4000
  • Child Abuse: 252-206-4000
  • Child Support: 1-800-992-9457
  • Child Support Tip Line: 252-281-6964
  • Elder Abuse: 252-206-4000
  • Fraud Hotline: 252-399-1168
  • Low Income Energy Assistance Info: 252-206-4100
  • Medicaid Transportation: 252-206-4105

NOTICE:  Do not send child or adult abuse/neglect referrals through email or this website.  Please call
252-206-4000 during normal hours or 911 after hours. 

 Change Requests
To request a change on your existing case, please use the forms below. If you have questions regarding making changes or other questions related to your case, please contact our Call Center at 252-206-4000 and listen for the prompt:

ood & Nutrition = PRESS 3
Adult Medicaid & All SSI Recipients = PRESS 4
Family & Children’s Medicaid = PRESS 5

Or contact us by e-mail at

Food and Nutrition Services Change Request Form

Change Request Form (all other services)

Social Services Staff

Annie Ward: 252-206-4172
Deputy Director, Crisis Intervention, Child Support, Working for Kids

Suzie Jones: 252-206-4141
Assistant to the Director

Lori Walston: 252-206-4164
Communications/Public Information, Emergency Management, Safety

Evelyn Scott: 252-206-4190
Income Maintenance Administrator, Medcaid Transportation

Nikki Mears: 252-206-4126
Child Welfare, Child Protective Services, Foster Care/Adoptions, Clinical Services

Don Hicks: 252-293-4340
Adult and Family Services, Employment Pathways

Lori Winstead: 252-206-4167
Business Officer

Candice Rountree:252-265-8338
Grants/Community Engagement

Porshia Pulley: 252-293-4337
Continuous Quality Improvement (CQI) Speicalist