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Customer Survey

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We are committed to providing you with the best customer service. Please let us know how we are doing by taking a few minutes to complete this survey. Please complete this form based upon your most recent visit to our agency. Thank you!

Check the box that best describes your most recent experience.

The receptionist greeted me with a smile and was courteous and friendly.

	Excellent
	Good

	Fair
	Poor

The worker greeted me with a smile and was courteous and friendly.

	Excellent
	Good

	Fair
	Poor

I felt comfortable with the worker.

	Excellent
	Good

	Fair
	Poor

How well were the services explained to you?

	Excellent
	Good

	Fair
	Poor

The worker was kind to me.

	Excellent
	Good

	Fair
	Poor

I felt I was heard and the information I received was understandable.

	Excellent
	Good

	Fair
	Poor

Worker name:

The worker told me of other resources that might help me.

Yes

The worker gave me their business card with contact information.

Yes

The atmosphere of the worker's office was professional.

Yes

If no, what was unprofessional?

If you left a phone message with a return phone number, did we return your call within 24 hours?

	Yes
	No

Did you speak with or see anyone other than your worker? If so, please list their name.

If you would like someone to contact you, please list your name and phone number below.

Name

Phone Number

We welcome any other comments or suggestions:

Thank you for completing this survey. Once completed, you may click submit and this will be forwarded to a member of management. It is our pleasure to serve you.

County of Wilson North Carolina Old Fashioned Charm with a Modern Twist

2201 Miller Road South • Wilson, NC 27893 • Ph. (252) 399-2803
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