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Our Services

Wilson County Emergency Medical Services provides emergency paramedic level care and transportation to approximately 81,000 people in Wilson County, including all municipalities and the City of Wilson.  We are located approximately 40 miles east of Raleigh, North Carolina.

The Wilson County EMS System encompasses the 373 miles. Included within the county are the municipalities of Wilson, Elm City, Stantonsburg, Saratoga, Black Creek, Sims, Lucama, and a small section of Sharpsburg.

About Us

Wilson County Department of EMS is the primary ambulance and paramedic level emergency care and transportation provider for Wilson County. EMS has 80+ technicians responding to an average of more than 40 calls per day. The department also serves as the administrative agency for Ambulance Franchises, First Responder Coordination, and EMS Plan Administration. EMS also coordinates a State Medical Assistance Team (S-MAT) for use in disaster and mass casualty situations. We also have an active Tactical Medical Response Team.

WCEMS operates 6 Ambulances 24/7 and one Ambulance 12 hours per day.

There are currently four 24 hr stations:

  • Headquarters on Glendale Avenue in Wilson
  • North Station on Parker Street in Elm City
  • East Nash Volunteer Fire Department, US 264 Alt.
  • Rock Ridge Volunteer Fire Department, Rock Ridge School Road

The Department utilizes state of the art treatment protocols, cutting edge skills, and procedures with guidance and oversight by the EMS Medical Director.

Billing

Wilson County EMS does not handle patient billing in house, but contracts with a third-party billing company, 911 Revenue Management. 

For questions regarding a bill for services provided by Wilson County Emergency Medical Services, please call 252-467-2641.

Warning Signs of a Medical Emergency

The first few minutes after an injury or medical crisis occurs are often the most important. The American College Of Emergency Physicians has identified the following warning signs of a medical emergency:

  • Difficulty breathing / shortness of breath
  • Chest or upper abdominal pain or pressure
  • Fainting
  • Sudden dizziness or weakness
  • Changes in vision
  • Confusion or disorientation
  • Any sudden or severe pain
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Coughing or vomiting blood
  • Suicidal or homicidal feelings

Other factors, such as previous medical problems, may be important. If you need to call 911, always speak calmly and clearly. Give the name, address, phone number, and location of the victim. Describe the nature of the problem, and don't hang up until the dispatcher tells you to.

Knowing what to look for and being prepared when an emergency occurs can save seconds and lives.