Our Mission

The Wilson County Emergency Communications Center is committed to serving our citizens. The 9-1-1 Center is the lifeline between the citizens needing assistance and the proper emergency agency being dispatched to render professional services.

Our state-of-the-art communications center is designed to meet the growing demands of Wilson County.  We are proud to serve you.

About Wilson County 911

The Emergency Communications Center was placed in service in the summer of 1983 as a joint effort between the City and County officials to operate one centralized PSAP (Public Safety Answering Point) to handle all emergency calls for public safety agencies within Wilson County.

These agencies are as follows:

Function and Equipment

The 911 Center is the lifeline between the citizens needing assistance and the proper emergency agency being dispatched to render professional services.The Center also provides the capability for hearing impaired individuals to communicate in the event of an emergency. A special TDD telephone system is used along with a seven-digit phone number. The Centers TDD equipment is capable of handling HCO (Hearing Carry Over) and VCO (Voice Carry Over) calls. 

Click here to learn more about our dispatch and telephone systems as well as the specific equipment we use.

Get information on our staff and what they are able to do with our system.

Emergency Operations Center Duties

In addition to the normal dispatching duties for the various agencies in Wilson County, the Center also houses the Emergency Operations Center for use in the event of major disasters or events that may occur. The Emergency Operations Center will allow key individuals easier access in coordinating with emergency units during a disaster.

Agencies

Ambulance & Fire First Responder

The following ambulance and first responder organizations utilize the dispatch services of the Wilson County Emergency Communications Center:

  • Bakertown Fire First Responders
  • Black Creek Fire First Responders
  • Contentnea Fire First Responders
  • Crossroads Fire First Responders
  • East Nash Fire First Responders
  • Elm City Emergency Service
  • Moyton Fire First Responders
  • Rock Ridge Fire First Responders
  • Sanoca Fire First Responders
  • Silver Lake Fire First Responders
  • Sims Fire First Responders
  • Stantonsburg Emergency Service
  • Wilson County EMS
  • City of Wilson Fire and Rescue Services
  • Wilson Rescue Squad

Fire Services

The following fire service organizations utilize the dispatch services of the Wilson County Emergency Communications Center:

Selective fire departments are dispatched to selective emergency medical calls as first responders.

Law Enforcement

The following law enforcement organizations utilize the dispatch services of the Wilson County Emergency Communications Center: