Remember, PLEASE STAY CALM! The more effectively you can report the problem, the quicker the response will be. Be prepared to give the following information: 1. The exact location/directions where help is needed 2. The phone number to the location if one is available 3. Your name 4. Exact nature of the problem Please help 911 provide prompt, efficient service by knowing as much of this information as possible before calling. Follow all instructions given and listen very carefully to the 911 operator. Do not hang up until the 911 operator tells you to do so.