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DSS, Employment

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1. How do I get information about current job opportunities with Wilson County DSS?

Current job opportunities can be viewed on our website by clicking on the job title. Job opportunities are also posted with the Employment Security Commission. DSS Jobs

2. How do I file an employment application?

Applications can be obtained at this website or through contacting the Employment Security Commission at: 302 Tarboro St.
West Wilson, NC 27893
Ph: (252) 234-1129

Applications are accepted through 5:00 pm of the closing date except for “Continuous until Filled” positions. These positions are vacancies that have no closing date and applications can be accepted Monday through Friday. DSS Employment Opportunities

3. If I want to apply for more than one position, do I have to file more than application?

Yes. You must submit a separate application for each position. You may apply for as many positions as you wish, as long as they are currently open.

It is very important that you fill out the application completely, even if you attach a resume. Do not state “see resume” when you describe your responsibilities and experience. Your qualifications will be evaluated on the basis of information you provide on the application itself.

Your resume will only be reviewed for clarification purposes.

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Emergency Communications

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1. Why do I have to answer so many questions when I call for an ambulance?

Wilson County has a program in place called Emergency Medical Dispatching or EMD. Through a series of medical questions the dispatcher is able to determine the severity of the medical condition. Based on the answers to the questions, the proper level of care and response mode is determined.

Also with this system the dispatcher is able to provide medical instruction such as CPR or controlling bleeding to the caller.

2. If the person who answers my 9-1-1 call already has my phone number and address on their computer screen, why am I still asked to provide that information?

The telephone number and address of every call to 9-1-1 must be confirmed. Enhanced 9-1-1 is a wonderful tool, but life or death situations are much too important to rely on a computer database being 100% accurate. Your address and number will be confirmed every time you connect to a 9-1-1 center to make sure the information is correct. If it is not, the phone company will be notified to update or correct the discrepancy.

Other reasons callers are asked to confirm location and phone number is because the emergency could be in another location. More time is wasted by sending units to the wrong locations. The few additional seconds needed to confirm the information and get it right are well spent in obtaining critical information.

3. Why do people who answer the phone ask so many questions instead of just sending help?

The dispatchers are trained to ask various questions pertaining to whatever is being reported to help the dispatcher determine what type of units will respond and how they will respond.

Asking questions does not slow down the response. Usually emergency calls are being dispatched by the other operator while the call taker is still on the phone with the caller.

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Finance

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1. I paid my taxes but continue to get a bill or cannot renew my license stickers.

Please call the Tax Department at (252) 399-2900 or visit the Tax Department webpage for online payment. Tax Department

2. Do I need a business license and how can I get one?

Please contact the Tax Department at (252) 399-2900 or visit their webpage for more information. Tax Department

3. When are funding requests due?

Any request for funding is due to the Finance Department by March 31.

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Health - Environmental Health

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1. What type of food service facility is regulated by the Health Department?

We regulate any food service establishment that prepares and serves food to the public for sale. This includes all restaurants, food stands, and temporary food events (TFE).

2. How do I file a complaint about a restaurant and/or possible food related illness?

Call the Environmental Health Section at (252) 291-0468 ext. 6659. The call will be referred to the designated specialist who will in turn, investigate the complaint as soon as possible.

3. Can establishments get a B because of one thing?

No. Notice on the inspection form for restaurants the point values assigned by the state. Maximum points are the left column, half credit is the right column.

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Health - WIC

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1. Do I need to make an appointment to be on WIC

Yes, please call (252) 291-3144 ext. 6650 to make an appointment.

2. What do I need to bring with me to my WIC appointment?

• WIC folder (if return visit)


• Medicaid card or proof of entire family income


• ID for yourself and/or child


• Proof of address

3. I forgot when I can come in to pick up, where can I find the pick-up times?

The pick-up times can be found inside your WIC folder.

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Register of Deeds

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1. Why can't I see the image of a deed?

Try these procedures on your PC More...

2. What is your address?

Our physical address is:
101 N. Goldsboro St.
Wilson, NC 27893

Our mailing address is:
P.O. Box 1728
Wilson, NC 27894

3. What are your hours of operation?

The office is open from 8am to 5pm, Monday through Friday except for County-observed holidays.

4. Where do I pay my county and city property taxes?

Contact the Wilson County Tax Administrator (252) 399-2901

5. Are there special requirements for recording deeds in Wilson County?

Yes. Before recording a deed you must acquire a Tax Certification Sticker from the Tax Office.

6. How do I change, delete or transfer names on a deed?

You will need to draw up a new deed. You will need to contact your attorney for this service. After the deed has been signed and notarized and tax certification sticker has been attached, it is then brought into our office to be recorded. The filing fees are $14 for the first page and $3 for each additional page thereafter. If there was a purchase price on the land, excise tax is due. Excise tax is $2 per $1,000 of the purchase price.

7. Can the Register of Deeds conduct a title search of my property and tell what liens and other documents are found?

All of the records in the Register of Deeds are public records. However, the State of North Carolina prohibits the Register of Deeds from performing title searches. You will need to contact your attorney. Attorneys use the records in our office as well as searching records in other offices to determine if the title is clear.

8. How do I search for liens and judgments?

Contact the Clerk of Court in the Courthouse (252) 291-7502

9. Do I need an appointment to take my notary public oath? What should I bring with me?

No appointment is necessary. You may come in anytime between 8am and 5pm. If you have your notice from the Secretary of State, bring that with you. The fee for taking the oath is $10, cash or business check only.

10. What is required to file my Military Discharge?

The original DD214 is required and a valid picture I.D. There is no fee for filing a military discharge. Certified copies are free to military veterans.

11. How do I register my business name?

Assumed name forms are available at NC Department of Commerce. Before filing your business name, you should perform a name search. The form will need to be signed and notarized before it is recorded. The fees are $14 for the first page and $3 for each additional page thereafter.

12. Are Military Discharges available to the public?

No. NCGS 47-113.2
does not allow these documents to be available for public viewing if they are less than 50 years old. There are restrictions on who may have a copy of the discharges.

13. How do I obtain initial or reappointment forms for notary public?

All forms are available at the Secretary of State

14. What are the hours we can apply for a marriage license?

You may come in our office to apply for a marriage license between 8am and 4:30pm. No appointment is needed.

15. Is a premarital physical required?

No, a physical examination is no longer required.

16. How long is the license valid?

The license is valid as soon as it is issued and remains valid for 60 days.

17. How do I obtain a copy of my divorce?

If your divorce was processed in Wilson County, you may contact the Clerk of Court (252) 291-7502.

18. What if the father's name is not on the birth certificate?

The father's name can be added to the birth certificate through several processes. However, certain requirements must be met. Please contact our office.

19. What if something is incorrect on my birth certificate?

You will need to come to the Register of Deeds Office and fill out an amendment form, which we will send to NC Vital Records in Raleigh. Depending on what information is incorrect on the certificate, proof will need to be provided. The most acceptable proof is a certified copy of your elementary school records. We will be able to tell you if additional proofs are needed when you come in or call. The fee for an amendment is $10 cash for our office and $15 check or money order to NC Vital Records. It will take 8 to 12 weeks before we get the correction from Raleigh. However, NC Vital Records has an expedite service that carries an additional charge of $15. This expedite service allows us to get the correction back in 2 to 3 days.

20. What are acceptable forms of identification?

A valid drivers license, state issued identification card, passport or military identification card.

21. How do I register to vote?

Contact the Board of Elections at (252) 399-2836.

22. Whom do I contact regarding my vehicle title or license plates?

Contact NC State License Plate Agency at (252) 291-8955.

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Senior Center

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1. Is transportation available to the Center?

Transportation is available through the County transportation system for such needs as doctors’ appointments, shopping, and getting to the Center. The transportation phone number is: (252) 399-2817 and Elaine Swinson is coordinator.

The 15 passenger van shared by the Wilson and Black Creek Centers is available if someone can make arrangements in advance. The Director can set this up.

2. Is anyone available to look after my elderly relative at the Center?

While everyone is most welcome to come to the Center, it is not to be used as a drop-in service for Eldercare. Those who attend need to be able to function on their own during programs and activities. Staff limitations keep us from being able to spend our whole time with one participant.

Encourage those who need assistance to bring a friend or relative to help.

3. What are the dates of upcoming activities?

All activities are posted on the board in the hallway as well as in the monthly newsletter. Encourage all seniors to get a newsletter for easy reference when they are at home.

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Social Services

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1. Where do I go for services?

Most services are located in our main office at 100 Gold St. in Wilson. We offer additional services at our Career Plus office at 114 Pine St. in Wilson. Your worker will advise you where to go.

2. Do I need an appointment to apply for assistance?

No. Applicants for most programs are seen on a first-come, first-served basis during regular business hours (Monday - Friday, 8:00 am to 5:00 pm). Occasionally, appointments may be made for individual circumstances.

3. How do I contact Child Support Customer Service?

For Child Support Customer Service please call 1.800.992.9457

4. What do I need to bring with me when applying for assistance?

While nothing is required to make an application, the following information is often needed to process an application:

• Social Security card
• Verification of income
• Life insurance policies
• Bank statements or bank account numbers
• Proof of assets you own

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Tax Department

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1. What Do Property Taxes Pay For?

Property taxes pay for services such as: law enforcement, fire department and animal control. You also use services paid for by property taxes when you send your children to public schools, check out a book from the library, carry your trash to the convenience site and even when you eat at an inspected restaurant. Your taxes also pay for services to help protect children and senior citizens from abuse or neglect, help move people from welfare to work and much more.

2. What Property is Taxed?

Property taxes are levied on real property, manufactured homes, motor vehicles, air and water crafts, boats, boat motors, trailers and income producing personal property.

3. How Much Will I Pay in Taxes?

The amount of property taxes you pay is based on the assessed value of your property and the tax rate. The Tax Assessor determines the value of all taxable property as of January 1st. The County Commissioners meet during the spring of the year to determine the current year's tax rate. The amount of taxes can be determined by multiplying the tax rate by each $100 of assessed value. For example, with a tax rate of $0.73 and an assessed value of $100,000 the amount of taxes will be $730. Keep in mind that some municipalities have their own tax rate, which will be in addition to the County's rate.

4. What are the Real Estate & Personal Property Tax Deadlines?

Property tax payments (except registered motor vehicles) are due September 1st of each year and must be paid by January 5th of the following year. If mailed, payments may be postmarked by the U.S. Postal Service on or before January 5th to avoid interest charges.

5. What about my Motor Vehicle Taxes?

This tax is due the 4th month after you renew your registration or register a new vehicle. You have 30 days from billing date of your notice to appeal the value or situs. You may apply for release or refund when you provide the Tax Office, within one year, a surrender of tag receipt and/or proof of ownership transfer.

6. What if I transferred my license plate to another vehicle?

You will need to pay the bill. The bill is for the vehicle you had at the time you renewed the sticker.

7. What if I receive a motor vehicle bill and I have moved to another state?

To prorate this bill, the owner must register the vehicle in another state and provide our office with a copy of the new state registration.

8. What if I am in the Military?

Non-resident Active Duty military personnel must submit a current LES form to qualify for tax exemption. Spouses and/or dependents are not exempt.

9. What if I do not pay my Motor Vehicle bill by the due date?

Once a bill becomes past due, it is subject to wage/bank garnishment and/or tag block.

10. How do I pay Taxes?

Currently, there are four ways to pay your real estate and personal property tax bills.

1) In person: 113 Nash St E, Wilson, Monday-Friday 8:00am - 5:00pm.

2) By mail:
Full Payments: Wilson County Tax Collector, PO Box 580328, Charlotte, NC 28258-0328
Partial Payments: Wilson County Tax Collector, PO Box 1162, Wilson, NC 27894-1162

3) On-Line: Visit http://www.wilson-co.com/index.aspx?NID=229.

4) By phone: Call toll free 1-800-272-9829 (1-800-2PAYTAX), Jurisdiction Code: 4361. There is a convenience fee for using the on-line and phone services. This fee is charged and retained by a private company to process the card payments. Cards accepted: Visa, Mastercard, AMEX and Discover.

11. Who is Required to list property?

Every individual, guardian, trustee, estate, unincorporated association, corporation or partnership owning tangible personal property or real estate that has been improved or has had additions and is subject to taxation under North Carolina Law. All property owned on January 1st is taxable for the entire year and the owner as of January 1st is responsible for the tax bill for the entire year.

12. What is Tangible Personal Property?

Tangible personal property consists of mobile homes, untagged motor vehicles, campers, trailers, motorcycles, air & watercraft and engines for watercraft. Business furniture, equipment, etc., including free standing appliances used in connection with rental property must also be listed.

13. When should Property be Listed?

Listing begins on the first business day of each January and ends on the last day of January. If that day falls on Saturday or Sunday, the listing period ends on the next business day. There is a 10% per year penalty for not filing the listing form on time.

14. When should Vehicles be Listed?

Motor vehicles should be listed by the owner only when they are not licensed or tagged. If your motor vehicle is licensed through the N.C. Department of Motor Vehicles, it will automatically be billed.

15. How can Listing Forms be obtained?

Listing forms (abstracts) are mailed in late December of each year to those who have previously listed. Otherwise, they may be obtained by contacting the Listing Division or from our Web Site: www.wilson-co.com.

16. Are Businesses required to list?

Yes. All businesses, whether maintaining an office or operating out of the home, must list using the business listing form. Businesses are also required to list property in their possession that is owned by others.

17. What is Real Estate?

Real Estate includes: land and all buildings, structures and improvements attached to the land.

18. Should Real Estate be Listed Annually?

No. Wilson County operates on a permanent listing system. It is the property owner's duty to make sure that his/her property is listed correctly. Real Estate must be listed in January only when a structure has been added, changed or removed. A building permit does not fulfill this notification requirement.

19. How is Real Estate Valued?

Real Estate is valued based on the County's current Schedule of Values. The Schedule of Values s generated prior to the County-wide revaluation, which occurs every eight years. North Carolina Law requires that each county conduct a revaluation at least once every eight years. The last revaluation in Wilson County was effective January 1, 2008. The primary purpose of the revaluation is to provide equalization among all property owners, as well as among all classes of property. Since property taxes are based on value, it is important to have all property valued periodically on a uniform basis.

20. How do I appeal my Real Estate Value?

You should submit your request for appeal during the listing period. Appeal forms are available in the Real Estate Division. Also, appeal forms may be requested from the Tax Department by writing or calling (252) 399-2902.

21. What Evidence do I need to present for Appeal?

Any and all documentation that will support your opinion of the market value, such as a recent appraisal and/or sales of similar properties. Simply stating that the property value is too high is not sufficient evidence.

22. Are Tax Records Private or Public Information?

All records regarding listing and valuation are public record except for sensitive information (i.e. Social Security #, Driver License #, Vehicle Tag #, Vehicle Identification #, Business/Personal detail items, etc.). The public may view these records at anytime during normal business hours, 8:00am - 5:00pm or on-line at http://www.wilson-co.com/index.aspx?NID=229

23. Whom do I contact regarding my vehicle title or license plates?

Contact the NC State License Plate Agency at (252) 291-8955.

24. Where is the Tax Office located?

We are on the 1st Floor of the 7-story brick building to the left of the Courthouse downtown at 113 E Nash Street. It has "WILSON COUNTY-NASH STREET OFFICE BUILDING" above the front doors.

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Water Department

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1. What type of payments do you accept?

Payments may be made by cash, personal checks, cashier’s check, money orders, or credit and debit cards. Payments may be made over the phone also by dialing (888) 877-3564

2. What happens if I am unable to pay my bill by the cut-off date?

Payments are due in the office 15th of every month, late fee of $10 will be applied to your account the next business day. Service will be discontinued with a $25 administration fee applied to your account on the 26th of the month.

3. How do I establish a new water service for an existing home?

The customer can call and verify if County Water is available for residence and fill out application and fax along with proper identification, and make payment arrangements or they can come in to the office and pay a water deposit. The deposit must be paid before the service can be put in a customer’s name. Deposit for water is $30.

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Wilson County

Show All Answers

1. Why can't I see the images in the Register of Deeds System

Try these procedures on your PC More...

2. What are the dates of upcoming activities?

Go to the events calendar on this site

3. How do I establish a new water service for an existing home?

The customer can call and verify if County Water is available for residence and fill out application and fax along with proper identification, and make payment arrangements or they can come in to the office and pay a water deposit. The deposit must be paid before the service can be put in a customer’s name. Deposit for water is $30.

4. How do I register to vote?

Contact the Board of Elections at (252) 399-2836.