Child Protective Services

Program Overview
We protect children by providing services for families. This includes specialized services for abused, neglected, and/or dependent children, and those who are at imminent risk of harm due to the actions of, or lack of protection by, the child’s parent or caregiver.

These services are designed to protect children from further harm and support and improve parental/caregiver abilities in order to assure a safe and nurturing home for each child.

Reporting Abuse/Neglect
When Should a Report Be Made?
Protecting children is a priority. If you suspect that a child is being abused or neglected, you should file a report with the Department of Social Services (DSS). Emergency situations should be directed to 911. Information can be given anonymously.

How to Report
Call the Wilson County DSS at 252-206-4000 Monday through Friday, from 8:00 am - 5:00 pm. After hours, on weekends and holidays, please call 911.

NOTICE:  Do not send child abuse or neglect referrals through email or this website.  Please call 252-206-4000 during normal hours or 911 (after hours).  Thank you!


Information for Parents
At What Age Can a Child Be Left Home Alone?
Many other factors may apply to this situation such as the maturity of child, the length of time the child is alone, and if there are appropriate emergency plans in place. Each situation is viewed on a case by case basis.

Services to Help With Teenagers
According to North Carolina law, parents are responsible for their children until age 18. Our staff can refer you to excellent resources that may assist you with parenting. Call 252-206-4000 for more information.

Child Protective Services In-Home Services
The purpose of Child Protective Services In-Home Services is to help parents/caretakers develop and carry out plans to ensure the safety of their child on an ongoing basis. Staff are responsible for providing sufficient in-home services to the family where abuse, neglect, and/or dependency has been substantiated.